Sharp inverter models repair guide
This repair guide for Sharp solar energy system inverters aims to assist troubleshooting. It’s not intended to be a comprehensive user guide.
Common Faults with Sharp Inverters
F-00: Utility over voltage
When you see this error code in the display of your inverter, then it is most likely that your system is experiencing high grid voltage levels. What you can do in this case is to check your main solar supply switch and ensure that it is turned on. From there, you may want to call a seasoned solar panel technician to come and check your system.
In case you intend to file a warranty claim for this type of fault, then you would need to send your inverter to a designated service centre. This entails the need for you to disconnect it from your system for it to be shipped accordingly. From there, the service centre personnel will inspect it and identify whether your unit qualifies for repairs or it warrants a replacement. Otherwise, you may need to shell out a significant sum to have it repaired, which can take around a month. For this reason, purchasing a new inverter to replace your faulty one may be a more viable solution.
E21 -> d-21: Output over current and E27 -> d-27: Relay open
A d-21 error code or a d-27 error code that appears on the display of your inverter screen indicates an excessive voltage transient either in the input or the output of your inverter. This can be caused by a power surge on the grid or even lightning. Unfortunately, this type of fault is not covered by the warranty of your Sharp inverter. Nevertheless, you may claim against your home insurance policy instead, but you need to check with your insurance provider.
In case you encounter any of the d-faults listed above, it is best that you have your system checked by licensed electricians. They will be able to confirm whether an excessive voltage transient is occurring and they will also be able to install a replacement unit if necessary. Alongside this, they will also be able to assist you should you wish to send your inverter back to a Sharp service centre for inspection.
Nevertheless, because the d-faults are generally not covered by Sharp’s warranty, the cost of your inverter repair may prove to be more than the sum that you need to shell out in buying a new inverter. Thus, most homeowners who experience these types of faults have their inverter replaced with a new unit instead. In doing so, they often go for a bigger inverter with the capacity to provide a greater output from your solar power system.
Other Faults
Aside from the error codes that you may encounter with your Sharp inverter, some other faults that can happen to your system include the following:
Frequency Issues
Error codes F-02 and F-03 signifies a utility frequency over or under respectively. In case the fault is intermittent, you need to lodge the error with your power distributor.
Anti-islanding
Error codes F-06 and F-07 entail the need for you to get in touch with an electrician for them to conduct anti-islanding tests on your solar power system.
P-11
This code simply means an over voltage in your solar panel array, which is most likely to happen during midday, wherein a wattage peak occurs. However, if this occurs frequently, even during the early morning or late afternoon, then you may need to get in touch with an electrician for him to conduct a health check on your solar power system.
E15 -> d15
This is one of the few faults that may be covered by your inverter’s warranty. This code indicates relay sticking, which is usually intermittent. It is often the case that it precedes the d-27 error, which is no longer covered by warranty. Therefore, it is best to have your unit checked immediately as soon as this error code appears on the display screen of your inverter.
Need help with your Sharp inverter? Call Solar Uptime
Sharp inverters can sometimes be quite complicated. That’s why you must have them attended by CEC-accredited electricians from a trusted solar maintenance company. To ensure your inverter is repaired properly and quickly at a reasonable cost, call us at Solar Uptime any time.
Our team of trained technicians is always on standby to resolve all your solar inverter and solar panel problems as quickly as possible.
We will visit your property to inspect and assess your inverters. If necessary we will source any replacement parts and fix components that can still be salvaged.
Solar inverter expertise
Your solar inverter will undergo a number of performance and safety tests as recommended by qualified technicians before we return it to your home. We can also make a recommendation for a new solar inverter if this proves to be a more cost-effective solution.
Call us now at 1300 611 880 and talk to one of our friendly customer representatives to learn what we can do for you to get your Sharp inverter back in good condition once again.
Solar inverter repairs FAQ
Yes, providing the damages are not exceptionally severe – here are some examples of solar inverter brands we have repaired:
- ABB / Aurora / Power One
- Aerosharp
- CMS / Carbon / Management Solutions
- Clenergy
- Delta
- Effekta
- Eversolar
- Five Star Energy
- Fronius
- Geoprotek
- Ginlong / Ningbo Ginlong / Eko
- Goodwe
- Growatt
- Imeon
- Ingeteam
- JFY
- JSI
- KACO
- KLNE
- Latronics
- Macsolar
- Oelmaier
- Omnik
- Orion
- Samil / Samil Power
- Solar River
- S.E.A.
- Sharp
- SMA
- SolarEdge
- Solar King
- SolarMax
- SolaX
- Solco
- Solis
- Sungrow
- Sunna
- Sunny Roo
- Sunteams
- Xantrex
- Zeversolar
- Zeus Apollo
The cost of the repair can be as low as $80 if it is simply a matter of replacing an external plug, switch or consumable part and it isn’t necessary to remove the inverter.
Standard workshop repair costs range from $195 to $495 – Please note there may be additional site visit fees applicable.
We provide a full range of solar inverter replacement options if repairs are not possible.
You will need to review your insurance policy details to determine if coverage is applicable for your solar system damages. If you’re not sure, contact your insurance company for clarification.
If required we can identify the cause of damage to the solar inverter by conducting a workshop-based electrical component forensic investigation and report.
To find out if your inverter is covered under warranty, first establish when the warranty period began. This is generally the date the system was installed.
The most common inverter warranty period we see is 5 years. However we recommend checking your paperwork as extended warranties are not uncommon and some manufacturers offer up to 10 years – we can assist you with the manufacturer warranty claim process.
Don’t worry. This information is available from your local electricity generator, which is Energex in South East Queensland, Ergon in North and regional Queensland and Essential energy for Northern New South Wales.
It looks like your options are limited and your inverter will need repairing or possibly replacing.
